At Our Shop, we understand how much you value your every purchase. And we are committed to making your shopping experience with us as delightful as possible.
Therefore, in the rare event that you are not fully satisfied with what you ordered, just return it to us. You can conveniently initiate the return online from your order's page. We will ensure you get a resolution as quickly as possible. Our Returns policy may vary slightly depending on the product or seller.
We assure you that all products sold on Our Shop are brand new and 100% genuine. In case the product you received is 'Damaged', 'Defective' or 'Not as Described', our Friendly Returns policy has got you covered.
Possible resolution could be Replacement, Exchange or Refund in case we are unable to provide a Replacement/Exchange. All this is backed by the 30 Day Return Guarantee.
In any case, all your purchases on Our Shop are backed by Buyer Protection for 45 days from the date of delivery, in case you face any issues.
u00a0
Replacement
If you have received an item in a 'Damaged' or 'Defective' condition, or it is 'Not as Described' by the Seller, you may request a replacement at no extra cost. Return Policy is Seller specific and terms may differ. Please check the respective Seller's policy when buying or before initiating a return for a replacement.
Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.
u00a0
Exchange
u00a0
If you are not satisfied with the Clothing and Footwear item delivered, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange.
Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.
